1042_SERVICE OPERATIONS MANAGEMENT
Course Period：FromNow ~ Any Time
Course Intro
Course Plan
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serviceOM
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serviceFail-safeSloan1994
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cooptingCustomerCompetenceHBR2000
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svrCommoHBR2005
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case2-1
Co-Instructor(s)
郭倉義
郭倉義
Related Courses
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