1042_SERVICE OPERATIONS MANAGEMENT
Course Period：FromNow ~ Any Time
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Course Intro

Course Plan

  • serviceOM
  • serviceFail-safeSloan1994
  • cooptingCustomerCompetenceHBR2000
  • svrCommoHBR2005
  • case2-1
Co-Instructor(s)
郭倉義

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LINE sharing feature only supports mobile devices